We are over this ridge at the base of snowy Mount Jupiter.
Simply return any unaltered items you are not satisfied with in 30 days and we will cheerfully refund your money, issue a credit or make an exchange, your choice.
Please keep packing material and carefully pack items to be returned. If you are returning grips either Ivory or Simulated DO NOT return in a padded envelope, either return in original box with packing material or wrap with bubble wrap or other packing material and return in a box so the grips will not move in the box as this causes damage.
Defective items maybe returned at anytime, especially in the case of grips with breakage at a later date. Please give us a call first, before returning these items.
Please include a copy of your invoice or a note including; order number, name, address and telephone. This very important; it is hard to believe, but we have received returns with no information at all.
We love and appreciate our customers, ever one of you. Let us know if you have any questions or concerns.
If there is a problem just email or call us 1-800-423-1945.